Privacy Policy

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RE: Europe River Cruises web site, services provided by The Travel Mart >td.

A). At Travelmart we care about the little  details that make your vacation a success. We work hard to ensure that  all your travel vacation “surprises” are pleasant ones.Part of that care  and attention is in how we take care of the information you entrust to  us.We’ve spelled out the details for you in the following privacy  statement that provides information on the privacy position of  Travelmart and our dealings with you, whether they be in person, by  phone or via our websites.We hope this helps you to understand how we  lead the way, not just in providing great vacations for you, but in  complying with and exceeding privacy regulations.

B). Your Identifiable Information
We are committed to protecting the information we collect. Travelmart  has implemented a security program to keep information that is stored in  our systems to be protected from unauthorized access.

C).  Your specific individual information is required in order to purchase  and book travel arrangements to fulfill your requests. When another  person /persons is traveling with you or if you are making arrangements  on their behalf, you must obtain their permission to pass on their  personal individual information to us or our suppliers/service  providers.

D. Your Service Requests
Travelmart offers travel products and services from various suppliers  and in order to fulfill your requests your individual information is  shared with various suppliers and service providers such as Air Canada ,  Signature Vacations , Marriott Hotels and more. These suppliers/service  providers may compile information about your request to either purchase  services or provide services that you have requested. They may be  required to disclose your information to other service providers and/or  government departments.

E) Although  Travelmart offers travel services/products from reputable companies, we  have not placed limitations on these suppliers using or disclosing your  information without your permission. Should you required more  information on these suppliers we recommend that you contact them about  their privacy practices. These suppliers may also contact you as  necessary to obtain additional information in order that they can  complete/confirm your reservations/request.

F). Marketing & Notification's
You may receive e-mails, fax outs and newsletters from us about special  promotions and offers, surveys, contests, sweepstakes, flight specials,  trip information or other travel opportunities from Travelmart and/or  our marketing partners.
We do not sell or rent your information to anyone. We may contract  reputable third parties to facilitate the distribution of offers,  surveys or what we consider to be important travel information.

G) .Lawful Obligations
The law may require Travelmart to disclose information you have provided  in order to obtain the travel services or products you have requested.  Travelmart may also disclose information against someone that may be a  threat to Travelmart interests (such as client fraud) or whose  activities could bring harm or threat to others. We may be required to  provide customers information to third parties such as credit card  companies and collection agencies, for the purpose of resolving disputes  that arise in the normal course of business.

H). This privacy statement is posted on the premises of the Travel mart and our appropriate web sites at www.travelmart.ca Travelmart reserves the right to modify or amend this Privacy statement at any time and for any reasons.
 

The Travel Mart Ltd. and it's dba's   ( Travelmart , Travelmart West, Wholesale- Direct -by Travelmart, )  and affiliated companies that Travelmart provides  "Travel & related  services" too , (Transparency dc, Hawaii Beach Front Hotels,  Transparency Digital Consultancy, TDCImages, Banffcanmore.com,  Flashtravelsales.com, Citiz.guide,, Luxurytravel.directory,  Europerivercruises.ca, Extraordinary Travel, Maui.|guide),   We believe it is important to protect and respect the privacy of our  customers and users of this site (the "Site"). The Travel Mart Ltd. is  referred to herein as the "Company". We are committed to ensuring your  privacy as a customer and guest as set forth below, and we know you care  about how your personal information is collected, used, and shared.

This  Privacy Policy describes our policies and practices, and we urge you to  read this Privacy Policy so that you will understand both our  commitment to you and your privacy, and how you can participate in that  commitment.

THE INFORMATION AND  MATERIALS POSTED BY THE COMPANY AND CONTAINED ON THE SITE ARE SUBJECT TO  CHANGE WITHOUT NOTICE. USERS ARE RESPONSIBLE FOR REGULARLY CHECKING OUR  POLICIES, TERMS OF USE AND CONDITIONS AGREEMENT, PRIVACY POLICY AND ANY  DISCLAIMERS ON THE SITE BEFORE USING AND WHILE USING THE SITE. ALL SUCH  CHANGES ARE BINDING ON YOU 14 CALENDAR DAYS AFTER THEY ARE INITIALLY  POSTED ON THE SITE UNLESS YOU ARE A NEW USER, IN WHICH CASE THEY ARE  BINDING ON YOU IMMEDIATELY.

1. General. In general, you can browse certain areas of the Site  without telling us who you are or revealing personal information about  yourself. When you apply to become a member of the Site, we will ask you  for information that personally identifies you or allows us to contact  you ("Personal Information"). We use your Personal Information for the  following primary purposes:     
   1. To make the Site easier for you to use by not having to enter information more than once.
   2. To help you quickly find information on the Site.
   3. To alert you to special offers, updated information, and any services from our company.
   4. To facilitate your use of our services.
2. Collected Information. Our Site may collect information from you in several different ways including the following:     
   1. Log Files. As is true of most websites, the Site gathers  certain information automatically and stores it in log files. This  information includes Internet Protocol (IP) addresses, browser types,  Internet Service Providers (ISPs), referring/exit pages, operating  systems, date/time stamps, and movements around the Site.
   2. Correspondence. If you send us a personal correspondence, such  as an email or a letter, we may collect such information into a file  specific to you.
3. Site Usage. The Site may monitor your activities, preferences, and  transactional data (such as your IP address) relating to your use of  the Site and/or our services and log this information. This information  may be used to diagnose technical problems or problems with your account  or the Site in general.
4. Cookies. Cookies are data files that are written onto your  computer by a website, and stay there unless they expire or are removed  by you. Cookies enable a website to recognize your computer when you  revisit the website, and recall your website preferences to enhance your  experience in using the website. We presently do not use cookies to  collect or use any information about your visits to other websites and  do not knowingly allow any third party to create cookies or otherwise  collect any information from the Site. Consult your browser Help menu to  learn more about how you can configure your browser software to notify  you when your computer receives a new cookie. Note that you may be able  to configure your browser to disable the creation of cookies entirely.  This Privacy Policy covers the use of cookies by this Site only and does  not cover the use of cookies by any advertisers or third parties.
5. Service-related Announcements. We may send you strictly  service-related announcements on rare occasions when it is necessary to  do so. For instance, if the Site is temporarily suspended for  maintenance, we might send you an email. Generally, you may opt-out of  these communications, which are not promotional in nature. If you do not  wish to receive them, you have the option of deactivating your account  as described in Section 5(b) of this Privacy Policy.
6. Customer Service. Based upon the personally identifiable  information you provide us, we may communicate with you to respond to  your inquiries, to provide the services you request, and to manage your  account.

1. Information from the Site. We will not disclose to non-affiliated  third parties without your prior approval, your e-mail address, phone  number, or other personal information, that we collect via the Site. We  will, however, cooperate with official law enforcement inquiries, such  as fraud investigations and subpoenas, and will disclose your  information when necessary to comply with state and federal laws and  regulations.
2. Other Members of the Site. We will never disclose your e-mail  address, phone number, or other personal information to any other member  of our Site. The Company cannot be held responsible if you share your  e-mail address, phone number, or other personal information to other  members of our Site or to any third parties.
3. Disclaimer. We cannot ensure that all of your private  communications and other personal information will never be disclosed in  ways not otherwise described in this Privacy Policy. By way of example  (without limiting the foregoing), we may be forced to disclose personal  information to the government or third parties under certain  circumstances, third parties may unlawfully intercept or access  transmission or private communications, or users may abuse or misuse  your personal information that they collect from the Site.

We  are committed to ensuring that your personal information is reasonably  protected when it is submitted to us and use adequate measures to  protect such information collected from our Site.

1. Our Site uses SSL (Secure Socket Layer) encryption in certain  payment-related sections to minimize the chances that your personal  information can be read as it passes over the Internet. SSL deters  others from seeing your personal information by scrambling it so that  only your web browser and our server, can decipher it. Personal  information collected by the Site is stored at a professionally managed  secure commercial location. These measures make it unlikely that your  personal information including any credit card information will be  compromised online. However, in the event of an unauthorized use of your  credit card, notify your credit card provider or issuing bank in  accordance with its reporting rules and procedures.
2. How do I know my data is safe? There are two ways to check a  website is encrypting your personal and credit card data as it passes  over the Internet. The first is you will notice that the URL address in  the address bar of your web browser says https:// in the checkout pages,  instead of http:// like it normally does. This "s" signifies that you  are passing through a SSL (Secure Socket Layer) to the web server.  Secondly, you should see a small padlock icon in the bottom bar of your  web browser. You can double click on this icon to see additional  information about the encryption features.

1. Limitations of Warranties and Remedies. TO THE FULL EXTENT ALLOWED  BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, TERMS, OR CONDITIONS,  EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR  OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF  MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTY OF  NONINFRINGEMENT. THE COMPANY NEITHER ASSUMES NOR AUTHORIZES ANY OTHER  PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE  SERVICES THE COMPANY PROVIDES. IN NO EVENT WILL THE COMPANY BE LIABLE  FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES,  INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, EVEN IF THE  COMPANY HAS, OR SHOULD HAVE HAD, ANY KNOWLEDGE, ACTUAL OR CONSTRUCTIVE,  OF THE POSSIBILITY OF SUCH DAMAGES.
2. Indemnification. You agree to defend, indemnify, and hold harmless  the Company and its officers and employees (the "Company Parties")  against any and all third party claims, suits, costs, losses,  liabilities, and expenses of any kind (including reasonable attorneys’  fees) that the Company Parties may incur arising out of or resulting  from your use of the Site or any of the products and services of the  Company.
3. Choice of Law and Venue. THIS AGREEMENT SHALL BE GOVERNED BY THE  LAWS OF THE PROVINCE WHERE THE TRAVEL MART LTD..HAS LOCATED ITS  PRINCIPAL PLACE OF BUSINESS WITHOUT REGARD TO ITS CHOICE OF LAW OR  CONFLICT OF LAWS PROVISIONS. ALL LEGAL ACTIONS IN CONNECTION WITH THE  AGREEMENT SHALL BE BROUGHT IN THE PROVINCE OR FEDERAL COURTS LOCATED  NEAREST TO WHERE THE TRAVEL MART LTD. IS HEADQUARTERED.
4. Severability. If any provision of this Privacy Policy is found to  be invalid, illegal, or unenforceable, the validity, legality, and  enforce ability of any of the remaining provisions will not in any way  be affected or impaired and a valid, legal, and enforceable provision of  similar intent and economic impact will be substituted therefore.
5. Additional Provisions Regarding Liability. You and the Company  agree that the foregoing limitations will not be read so as to limit any  liability to an extent that would not be permitted under applicable law  and specifically will not limit any liability for gross negligence,  intentional tortuous, or unlawful conduct or damages for strict  liability that may not be limited by law.
6. Notices. Any notices or communication sent by you to the Company pursuant to this Privacy Policy will be in writing and sent to travelmartwest@travelmart.ca

1. Links. The Site may contain links to other sites. However, please  be aware that the Company is not responsible for and cannot control the  privacy policies of such other sites. We encourage you to be aware when  you leave our Site, and to read the privacy policies of each and every  website that collects personally identifiable information. This Privacy  Policy applies solely to information collected by this Site and not of  any third party websites.
2. Choice/Opt-Out. Any customer may opt out of receiving e-mail  communications from the Company at any time by contacting our contact  our Webmaster. In addition, you may the Company  Webmaster to request  that the Company deactivate your account and delete your account  details.
3. Business Transition. In the event we go through a business  transition, such as a merger, acquisition by another company, or sale of  all or a portion of our assets, your personally identifiable  information will likely be among the assets transferred.
4. Contact Us. If you have any questions or suggestions regarding our Privacy Policy, please contact our Webmaster.

You have access to your  identifiable individual personal information we have in our system,  based on advance notice. We have 30 days to provide you with your  requested information.

.How to contact us :

If you have additional questions or concerns, please contact in writing:
Attn: Don Wenzak

The Travel mart Ltd.
5913-162a. ave. Nw
Edmonton, Ab. T5Y 2W2
Fax: (780) 487-1034
e mail: travemartwest@travelmart.ca

E & O E -08Aug.23